RFP - Strengthening Consumer Protection in ASEAN

Date of Publication: 
26 November 2020
Application Deadline: 
27 January 2021
Cowater International
Brief Description: 

Cowater International is currently recruiting a service provider to deliver the following TA project under its GAC-funded Canadian Trade and Investment Facility for Development: Strengthening Consumer Protection in ASEAN.

Please find attached the complete RFP document. It can also be found via https://c-tif.ca/service-providers/.

Introduction to CTIF

The Canadian Trade and Investment Facility for Development is a seven-year, CAD $11.6 million demand-driven program aligned with Canada’s Feminist International Assistance Policy (FIAP) to support sustainable trade and investment-related policy reforms and economic development initiatives that promote women’s empowerment and inclusive growth and have a high potential to reduce poverty in ODA-eligible developing countries in the Asia-Pacific region. CTIF provides technical assistance based on the needs identified by potential beneficiaries and according to an assessment process jointly administered by the CTIF team and Global Affairs Canada (GAC). Technical assistance is provided by independent suppliers that specialize in the specific services being requested by the beneficiary. Cowater International (www.cowater.com) and the Institute of Public Administration of Canada (www.ipac.ca) jointly implement CTIF on behalf of the Government of Canada.

Assignment Overview

Consultancy title:

Strengthening Consumer Protection in ASEAN

Beneficiary Organization

ASEAN Committee on Consumer Protection (ACCP)

Competition, Consumer Protection and Intellectual Property Rights Division (CCPID) of the ASEAN Secretariat (ASEC).

Anticipated duration:

12 months

Anticipated start date:

February 2021

Location of assignment

Consultant’s Home Office and Jakarta, Indonesia (remote)

Summary of assignment

Working with the ASEAN’s Committee on Consumer Protection (ACCP), in collaboration with the Competition, Consumer Protection and Intellectual Property Rights Division of the ASEAN Secretariat, the project aims to develop an operational framework for the regular collection and assessment of sex-disaggregated data on product-related injuries by consumer protection agencies at the national and regional levels. The project supports the implementation of the ASEAN Strategic Action Plan on Consumer Protection 2016-2025 and is linked to the ASEAN Economic Community Blueprint 2025, which envisions comprehensive and well-functioning national and regional consumer protection systems established and enforced through effective legislation, redress mechanisms and public awareness. These elements are important pre-requisites for a competitive economic community that serves to enhance the interests of male and female consumers.

Terms of Reference

See Annex 1

Maximum budget, excluding HST

CAD 150,000

Corporate Qualifications

​Interested bidders must possess the corporate capabilities and experience described in Annex 1 (TORs), which can be evidenced through project profiles included in technical proposals using the form provided in Annex 2. Contracts for projects profiled by bidders must have been active within the last five calendar years dating from the date of the release of this tender document.

RFP Timeline



Request for Proposals (RFP) issued

January 4, 2021

Deadline for confirming intention to bid

January 11, 2021

Bidders Clarifications Deadline

January 15, 2021

Proposal submission deadline

January 27, 2021, 5pm EST

Anticipated project start date

February 2021

Consultant Profile / Expertise Required 

The Consultant best suited to delivering this CTIF mandate will be able to demonstrate the following characteristics both corporately and within their proposed team:

  • A professional track record of at least 10 years in the field of consumer protection, including demonstrated experience in one or more of the following areas: developing, managing or contributing to product-related injury reporting systems; collection and assessment of information and data on product-related injuries; the development and implementation of training programs in consumer protection, preferably in ASEAN; and, product risk management systems for consumers and the environment;
  • Previous experience working with a consumer protection agency, preferably in a developing-country context or environment, and in-depth knowledge of consumer protection policies, legislation and programs, especially within ASEAN;
  • Familiarity with consumer rights, enforcement of consumer laws, and consumer demands for product safety and product standards, as well as current and emerging consumer concerns and related issues;
  • Experience and strong technical capabilities preparing engaging reports and delivering engaging presentations in English for a variety of senior-level stakeholders;
  • Demonstrated experience and soft skills needed for developing and maintaining sound working relationships with government stakeholders from ASEAN member states, and familiarity with the ASEAN Secretariat’s mandate, systems and processes;
  • Experience and capabilities delivering multi-stakeholder workshops and meetings remotely using a variety of engaging tools and techniques; and,
  • Proven ability to work effectively under pressure and adhere to tight deadlines.

[1] The RFP timeline is subject to change and in such case CTIF will notify all interested parties accordingly.

[2] Mandatory: confirmations are to be sent via email to info@c-tif.ca.


With more than 35 years' experience, Cowater International is Canada's global leader in management consulting services specializing in international development and has managed the implementation of over 800 projects in more than 80 countries around the globe. We work with governments, partner organizations, communities and civil society to design and implement sustainable solutions that generate lasting social, financial and environmental impacts. Our adaptive approach to management has led to our award-winning work and recognition as one of Canada's Best Managed Companies in 2017, 2018 and 2019. Headquartered in Ottawa, Canada, Cowater International also has corporate offices in Montreal, Quebec and London, United Kingdom, Nairobi, Kenya in addition to project offices in a wide variety of other locations across Sub-Saharan Africa and Asia.

We thank you for your interest in building a better tomorrow with Cowater International.

Home based and Jakarta, Indonesia